Product Identifier

Welcome to the Duffells special request page. Use this page if you haven’t been able to find the product that you need on our website. Please answer as many questions as you can before submitting to our techncial team for review.

WHAT TYPE OF PRODUCT DO YOU NEED HELP WITH?

WHAT IS THE QTY REQUIRED?

WHAT IS MAKE OR BRAND IF KNOWN?

WHAT IS THE BACKSET SIZE?

WHAT IS THE HEIGHT OF THE GEARBOX?

WHAT IS THE FACEPLATE SIZE (WIDTH)?

DOES THE FACEPLATE HAVE ROUND OR SQUARE ENDS?

WHAT IS THE LOCK OPERATION?

WHAT IS THE CENTRE SIZE (PZ) BETWEEN THE SPINDLE AND KEYWAY?

HOW MANY LOCKING POINTS ARE THERE ON THIS LOCK?

DOES THE LOCK REQUIRE AN INTUMESCENT KIT?

WHAT ARE THE DISTANCES FROM THE SPINDLE TO THE VARIOUS LOCKING POINTS?

WHAT IS THE QTY REQUIRED?

WHAT IS MAKE OR BRAND IF KNOWN?

WHAT IS THE BACKSET SIZE?

WHAT IS THE HEIGHT OF THE GEARBOX?

WHAT IS THE FACEPLATE SIZE (WIDTH)?

WHAT IS THE LOCK OPERATION?

WHAT IS THE CENTRE SIZE (PZ) BETWEEN THE SPINDLE AND KEYWAY?

WHAT IS THE QTY REQUIRED?

WHAT IS MAKE OR BRAND IF KNOWN?

WHAT IS THE BACKSET SIZE?

WHAT IS THE HEIGHT OF THE GEARBOX?

WHAT IS THE FACEPLATE SIZE (WIDTH)?

WHAT IS THE LOCK OPERATION?

WHAT IS THE CENTRE SIZE (PZ) BETWEEN THE SPINDLE AND KEYWAY?

WHAT IS THE QTY REQUIRED?

WHAT IS MAKE OR BRAND IF KNOWN?

WHAT IS THE BACKSET SIZE?

WHAT IS THE HEIGHT OF THE DOOR?

WHAT MATERIAL IS THE DOOR MADE FROM?

ARE THE DOORS REBATED OR FEATURE PLAIN MEETING STYLES?

WHAT IS THE QTY REQUIRED?

WHAT IS MAKE OR BRAND IF KNOWN?

WHAT STYLE OF HINGE IS REQUIRED?

WHAT FINISH IS REQUIRED?

WHAT ARE THE DRILL POINTS FOR THE PINS ON THIS HINGE?

Are the hinges offset and if so what is the offset size?

WHAT IS THE QTY REQUIRED?

WHAT IS MAKE OR BRAND IF KNOWN?

WHAT IS THE HANDLE TYPE?

WHAT IS THE BACKPLATE HEIGHT?

WHAT IS THE BACKPLATE WIDTH?

WHAT ARE THE FIING SCREW CENTRES?

WHAT IS THE CENTRE SIZE (PZ) BETWEEN THE SPINDLE AND THE KEYWAY?

WHAT FINISH IS REQUIRED?

DOES THE HANDLE NEED TO MEET ANY STANDARD?

WHAT IS THE QTY REQUIRED?

WHAT IS MAKE OR BRAND IF KNOWN?

WHAT IS THE BACKSET SIZE?

WHAT IS THE SPINDLE TYPE?

WHAT ARE THE DIMENSIONS OF THE GEARBOX (HxW)?

WHAT IS THE WIDTH OF THE FACEPLATE OR FOREND?

HOW MANY LOCKING POINTS ARE THERE?

WHAT TYPE OF LOCKING POINTS DOES IT FEATURE?

WHAT IS THE OVERALL LENGTH OF THE ESPAG/GEARBOX?

IS THE GEARBOX OFFSET OR INLINE (in relation to the width of the faceplate)?

IS THE GEARBOX OFFSET OR INLINE (in relation to the length of the faceplate)?

What are the distances from the spindle to the various locking points?

WHAT IS THE QTY REQUIRED?

WHAT IS MAKE OR BRAND IF KNOWN?

What is the overall length of the stay/hinge?

What is the stack height of the stay/hinge?

What is the width of the stay/hinge?

Is the window top hung or side hung?

Is the stay/hinge restricted?

Is the stay/hinge easy clean?

is the stay/hinge egress?

What is the weight of the window approx?

If side hung, what side of the window is the handle on?

WHAT IS THE QTY REQUIRED?

WHAT IS THE HANDLE TYPE?

WHAT IS THE HANDLE SHAPE?

WHAT ARE THE FIXING SCREW CENTRES OF THE HANDLE?

WHAT FINISH IS REQUIRED?

IS THE HANDLE LOCKING OR NON-LOCKING?

WHAT IS THE SPINDLE TYPE?

IF SPINDLE DRIVE, WHAT IS THE SPINDLE LENGTH?

WHAT IS THE QTY REQUIRED?

WHAT IS MAKE OR BRAND IF KNOWN?

WHAT IS FULL MEASUREMENT OF THE PROFILE OF THE GASKET?

WHAT FINISH IS REQUIRED?

WHAT IS THE QTY REQUIRED?

WHAT IS MAKE OR BRAND IF KNOWN?

WHAT IS THE PROFILE OF THE CYLINDER?

WHAT IS THE CYLINDER FINISH?

WHAT IS THE CYLINDER TYPE?

What is the size of the required cylinder(s)?

Are the cylinders required to be keyed alike?

Is there an existing differ to which they are required to be keyed?

Are the cylinders required to be under a master key?

Is there an existing master suite which the cylinders are required to be under?

How many keys total (differ and/or master keys) are required?

What standards must the cylinder conform to if any?

Do you require a standard key or a dimple key?

Do you need these to be on a restricted key or an open section?

WHAT IS THE QTY REQUIRED?

WHAT IS MAKE OR BRAND IF KNOWN?

Is it a full system or a component part that is required?

WHAT IS THE NAME OF THE SYSTEM?

Is this a concealed or a surface system?

what are the sash dimesnions (HxW)?

What is the backset of the system?

WHAT COMPONENT IS NEEDED?

Can you give any dimensions of the component you require?

WHAT IS THE QTY REQUIRED?

WHAT IS MAKE OR BRAND IF KNOWN?

What is the Backset Size?

WHAT IS THE HEIGHT OF THE GEARBOX?

WHAT IS THE FACEPLATE SIZE (width)?

Does the faceplate have rounded or square ends?

WHAT IS THE FACEPLATE PROFILE?

What is the centres size (PZ) between the spindle, and the keyway?

How many locking points are there on this lock?

WHAT ARE THE DISTANCES FROM THE SPINDLE TO THE VARIOUS LOCKING POINTS?

WHAT IS THE QTY REQUIRED?

WHAT IS MAKE OR BRAND IF KNOWN?

What is the backplate height?

What is the backplate width?

What are the fixing screw centres?

What is the centres size (PZ) between the spindle and the keyway?

WHAT FINISH IS REQUIRED?

Does the handle need to meet any standard?

WHAT IS THE QTY REQUIRED?

WHAT IS MAKE OR BRAND IF KNOWN?

What is the size of the letterplate?

What is the size of the aperture?

What is the thickness of the door?

WHAT MATERIAL IS THE DOOR MADE FROM?

WHAT FINISH IS REQUIRED?

WHAT IS THE QTY REQUIRED?

WHAT IS MAKE OR BRAND IF KNOWN?

WHAT IS THE BACKSET SIZE?

WHAT FINISH IS REQUIRED?

Is the nightlatch British Standard?

Is it a case only required or do you require the nightlatch complete with a cylinder?

Do you require the cylinder(s) keyed alike or to a new differ?

WHAT IS THE QTY REQUIRED?

WHAT IS MAKE OR BRAND IF KNOWN?

WHAT IS THE LOCK TYPE?

WHAT IS THE BACKSET SIZE?

What are the locking centres sizes (PZ) if applicable?

HOW IS THE LOCKCASE OPERATED?

WHAT FINISH IS REQUIRED?

Is this a British Standard Lock?

WHAT IS THE CASE HEIGHT OF THE LOCK?

What is the overall case width?

What is the faceplate height?

What is the faceplate width?

Do you require the Mortice Lock keyed alike or to a new differ?

Does the lock have any other functionality? Please give details

Is the lock rebated? If so what is the size of the rebate?

WHAT IS THE QTY REQUIRED?

WHAT IS MAKE OR BRAND IF KNOWN?

Is this a Rim Sashlock, Rim deadlock, Rim latch or other?

WHAT IS THE BACKSET SIZE?

WHAT FINISH IS REQUIRED?

Do you require the Rim Lock keyed alike or to a new differ?

Does the lock have any other functionality? Please give details

Is this operated by a Fire Brigade key? If so please give details

WHAT IS THE QTY REQUIRED?

WHAT IS MAKE OR BRAND IF KNOWN?

What is the body size of the padlock?

What is the shackle length of the padlock?

What is the shackle diameter of the padlock?

Is the padlock considered light duty, medium duty or heavy duty (high security)?

Are there any standards to which the padlock is required to conform?

Is the padlock required to be weatherproof?

Do you require the Padlock keyed alike or to a new differ?

Do you require a certain amount of keys to be provided with the padlock(s)?

WHAT IS THE QTY REQUIRED?

WHAT IS MAKE OR BRAND IF KNOWN?

What is the Body length of the lock?

What is the Face diameter of the lock?

what is the cam length of the lock?

Is the Cam Lock required to be under a master key? If so please give details

Do you require the cam lock keyed alike or to a new differ?

Do you require a certain amount of keys to be provided with the cam lock(s)?

WHAT IS THE QTY REQUIRED?

WHAT IS MAKE OR BRAND IF KNOWN?

What is the Body size of the lock?

Is the Lock required to be under a master key? If so please give details

Do you require the lock keyed alike or to a new differ?

Do you require a certain amount of keys to be provided with the lock(s)?

If this is a lever lock do you know the amount of levers?

WHAT IS THE QTY REQUIRED?

WHAT IS MAKE OR BRAND IF KNOWN?

WHAT FINISH IS REQUIRED?

WHAT IS THE STYLE OF HINGE?

WHAT IS THE HEIGHT OF THE HINGE?

What is the width of the hinge? (Measure in the open position)

Is the hinge to be used on fire doors?

Does the hinge have to meet a certain standard or grade?

Is there a required drill pattern?

WHAT IS THE QTY REQUIRED?

WHAT IS MAKE OR BRAND IF KNOWN?

WHAT FINISH IS REQUIRED?

Is this a lever on backplate or a lever on round rose handle?

Please describe the type of lock this handle is required to work with?

What is the backplate/rose height?

What is the backplate/rose width?

What are the fixing screw centres?

What is the centres size (PZ) between the spindle, and the keyway (if keyway present)?

Is there a sepcific style for this lever to conform to?

WHAT IS THE QTY REQUIRED?

WHAT IS MAKE OR BRAND IF KNOWN?

Is this an Overhead, Transom, Floor mounted or other type of closer?

What is the Door material?

What is the required power size?

WHAT FINISH IS REQUIRED?

Doe you require a hold open, and if so at which degrees?

If an overhead closer, what figure is it to be fitted in?

Are there any other features needed?

WHAT IS THE QTY REQUIRED?

WHAT IS MAKE OR BRAND IF KNOWN?

What is the Door material?

Is this a single or a double door?

What is the standard that the hardware is required to conform to?

How many locking points do you require the system to have

Do you require an outside access device?

WHAT FINISH IS REQUIRED FOR THE HARDWARE?

Does the product feature any unusual features?

WHAT IS THE QTY REQUIRED?

WHAT IS MAKE OR BRAND IF KNOWN?

What level of duty do you require the digital lock to offer?

Is the digital lock to be used externally?

What locking device is the digital lock to feature?

Do you require a sequential code?

Do you require repeated numbers in the combination?

Is this for a rebated door?

Is this to be used on a fire door?

WHAT IS THE QTY REQUIRED?

WHAT IS MAKE OR BRAND IF KNOWN?

Please describe the type of product you require

What is the operating voltage of the product?

Does the product work from an AC or a DC supply?

Is the product Fail Safe (Power To Lock) or Fail Secure (Power to Open)?

What are the dimensions of the product?

What material is the door made from, where this product is to be fitted?

Is the product fitted to a double or single door?

Is this an ANSI product?

Are there any additional requirements to be considered?

WHAT IS THE QTY REQUIRED?

WHAT IS MAKE OR BRAND IF KNOWN?

Do you require a boxed power supply, a module only, or an encapsulated plug in power supply?

Do you require an AC or a DC output power supply?

What operating voltage do you require the output of the power supply to be?

What is the required maximum output to load from the power supply?

Does the power supply need to feature provision for a back up battery?

Does the power supply need to feature battery monitoring?

Are there any additional requirementsa from this power supply?

WHAT IS THE QTY REQUIRED?

WHAT IS MAKE OR BRAND IF KNOWN?

Is a Video, or Audio only sytem needed?

How many ways (apartments) should the system feature?

WHAT IS THE QTY REQUIRED?

WHAT IS MAKE OR BRAND IF KNOWN?

How many doors are there on the project?

Is this to be a stand alone, or a networked system?

How many users is the system to be used by?

WHAT IS THE QTY REQUIRED?

WHAT IS MAKE OR BRAND IF KNOWN?

What is the material it is to be made from?

Please describe the shape required

Please describe the dimensions required

Please describe the drill points required

please describe any engraving or additional requirements

Is there any refinishing (such as powdercoating or polishing) required?

WHAT IS THE QTY REQUIRED?

WHAT IS MAKE OR BRAND IF KNOWN?

What type of product?

Please provide as much information as possible below

PLEASE PROVIDE ANY OTHER INFORMATION YOU FEEL MAY HELP UP TO ASSIST WITH THIS ENQUIRY

Do you have any images of the product?

Please note accepted file types are .jpg, .png, .pdf, .doc and .docx.

DO YOU HAVE A LINK TO THE WEB PAGE OF THE PRODUCT?

WHAT IS YOUR ACCOUNT NUMBER

PLEASE PROVIDE A CONTACT NAME

WHAT IS YOUR CONTACT EMAIL ADDRESS?