- Step 1: Start by tapping the 'Log In' tab.
- Step 2: On the page, just above the login button, tap 'Forgotten Password.'
- Step 3: Put in the email address you usually use to log in.
- Step 4: Tap 'Reset My Password.'
- Step 5: A message will confirm a password reset email has been sent.
- Step 6: Allow a few minutes and check your email inbox and junk folder for a password reset email from us.
- Step 7: Tap the 'Set a New Password' button in the email which will take you to a webpage to set a new password.
- Step 8: Enter your desired password.
- Step 9: Tap 'Set a New Password.'
- Step 10: Your password will now be updated and ready to use the next time you log in.