Scroll down and take a look at what's changed, making it easier for you to shop with us online.
Just make sure you login or register for an online account to take full advantage of all these amazing features.
Over 12,000 products online
We have gone through our entire catalogue and made sure you can access anything you need, adding over 1000 products in categories such as Multipoint & UPVC, Locks & Security, Architectural Ironmongery and Tools.
Improved search and navigation
It’s now even easier to find the product you need. We added a smart search that recommends products and brands based on your search term as you type. We’ve also restructured our navigation bar and categories to make the hunt for your product a little shorter.
Wishlists are a brand-new feature that allows you to create unique product lists to save for future purchases. If you have certain products that you often purchase, this feature allows you to save them all in one place to re-order rather than searching for them every time.
Multiple Users, One Account
Create separate logins for your entire team, their orders will go through to your account and you can monitor what they order. Configure their view; you can restrict their access to prevent them from being able to order, view trade prices or view retail prices.
All your orders in one place
View all your orders in the ‘My Account’ section no matter how they were placed. You can view the contents of the order, add the products to your basket to re-order or arrange a return for complete orders that are still within the 28 day grace period.
Pay invoices online
Pay on account customers can pay off outstanding invoices from the ‘order history’ page. This new feature allows you to see which invoices have been paid, which invoices still need to be settled and allows you to pay for them all in one place.
Review your products
Now you can tell everyone what you like about the products you love using and what you didn’t like about the ones you don’t. Give our products a rating out of 5 stars after you’ve purchased them. You can view other’s opinions as an insight into the quality of the product.
Now you can access our website whether you are out and about or at home, we’ve made it really easy to use. Our new website is fully optimised for use on mobile and tablet devices.
Choose from over 250 LOCKer Locations
Collect from a location near you or your job. The option to choose a LOCKer collection point at checkout means you can now pick up your order from a choice of over 250 LOCKer locations nationwide. Simply enter your postcode and hit search to find the available pickup points close to you.
Returns are now simpler & easier
In the rare event that you have a problem with your order, you can raise a return with us from the ‘my returns’ section. As long as you are within the 28-day grace period you can select the order and choose the individual products you wish to return. We’ll keep you updated in the ‘My Returns’ page with the progress of your request.
Save your credit & debit cards for a quicker checkout
Placing orders is now even faster with the ability to save multiple cards on your account, credit or debit cards can be saved and used for checkout or invoice payments. Find out more about paying online.